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ID Card Access Requests:

  • If you are a department manager or other authorized requester, please submit card access requests to You will receive confirmation when the request has been processed.


To Submit a Work-Order for Key, Lock or Card Access:

  • Authorized requester for a department must login to  the portal
  • Choose “Submit a request for Key, lock or Card Access”
  • Choose the campus and building.
  • Choose the access request type from the dropdown menu.
  • When requesting for multiple recipients, please fill out the ‘Key Code or Access Level’ ‘Location (building, room)’ ‘Responsible User’s Name’ and ‘UTLN’ boxes for each person access or a key is being requested for.
  • Click the circle to the right of the ‘UTLN’ box to create an new row of boxes for each subsequent person keys or card access is being requested for.
  • When picking up keys, bring your Tufts ID. The ID card is scanned as proof of pickup.

Expired Used of Keys

  • Keys must be returned to department originally received from.
  • Department is required to contact Public Safety and notify them that the key(s) has/have been returned or return them immediately to Public Safety.
  • For keys to be transferred to another person, an updated work request must be submitted using the above WebMaint portal to document the transfer of the key.