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The Department of Public Safety is responsible for all non-residential lock and key requests.

ID Card Access Requests:

  • If you are a department manager or other authorized requester, please submit card access requests to You will receive confirmation when the request has been processed. Requests may take up to 2 business days.
  • If this concerns access to a dormitory, please contact the department of Residential Life at 617-627-3248.

Access Systems services available include:

  • Request new keys
  • Request a lock change and key re-issuance
  • Manage card access privileges
  • Fingerprint scan access

All of these services may be requested by department managers and authorized personnel using the Online Access Request Portal. This is the same portal used to make requests with facilities, so please read the instructions carefully.

Key requests will be filled by the locksmith or key contractor and the intended recipient will be notified to come to the University Police station to pickup their key’s. Bring your Tufts ID when picking up your keys.