The questions and considerations phase is complete, and now we will move on to information gathering. Based on what was learned, phase two will focus on several themes, separated as external and internal factors.
External Factors
These are factors outside of the Department of Public & Safety, both within the university, and in the broader community, state, country and world.
University’s Surrounding Environment: current and future conditions, trends, requirements, potential difficulties
Tufts University environment 3-5 years from now
“Industry” standards, best practices, new methods
Stakeholders’ perceptions and expectations: University Leadership, Students, Faculty/Staff, Alumni, Parents
Technologies in support of work, effectiveness, and impact
Internal Factors
Purpose, Mission, Values, and Brand
Strengths
Weaknesses/Problems
Programs & Tasks – current and future
Stakeholder Communications, Community Outreach &Education
Operational partners – Facilities/Operations, Res. Life, Health
Staff: profile, staffing levels, skills and training